Brief Guide to Living at Ceresa
EmergencyNavigate Brief Guide
Call 000
ask for Fire, Police, or Ambulance
For genuine building emergencies that demand immediate attention After Hours call the after-hours emergency number 9472 1833.
Safety and securityNavigate Brief Guide
With so many people living in close proximity, your actions could place many other people at risk. Please be careful in all you do. At all times:
- If there is a fire in your apartment, call 000 immediately, even before you to try to extinguish it.
- Keep smoke alarms in good working order.
- In the event of a fire alarm, stay calm and leave the building immediately by the fire exits.
- Doors should be closed except when in immediate use — keeping them open can increase fire and security risk.
- Keep control of keys and electronic swipes. Report loss promptly.
- Never throw or drop anything from a balcony or window and be careful to ensure that nothing can be dislodged by the wind.
- Drive slowly (max. 10 km/h) and carefully everywhere within the complex. Watch for pedestrians, especially children.
Peaceful EnjoymentNavigate Brief Guide
Residents have a fundamental right to peaceful enjoyment of their home.
By-laws and rules are developed and enforced to protect that right. Penalties may apply for breaches of by-laws or rules.
Behaviour BasicsNavigate Brief Guide
At all times, in all common areas, without exception:
- Smoking is not allowed.
- Loud noise and loud music are not acceptable.
- Dress, language, and demeanour must befit a family environment.
- Guests, and children under 12 years (14 years for pool, spa, gym, sauna), must be accompanied by an adult resident.
Noise from your apartmentNavigate Brief Guide
- Noise transmits readily through the building structure; noise inside your apartment that disturbs neighbours is not acceptable.
- After 10 pm no sounds from your apartment should be audible in common areas or in other apartments.
- Book another venue for loud, large, or late parties.
Guests, Visitors, InviteesNavigate Brief Guide
At all times, in all common areas, without exception:
- Residents are fully responsible for the behaviour and actions of any person they invite or allow to come into the complex.
- Visitors must be accompanied by an adult resident.
KeysNavigate Brief Guide
- All residents should have keys to their apartments and relevant common areas — tower front door and gym, stairwell fire door.
- Owners should contact the Strata Manager, and tenants their letting agent, to obtain keys.
- Make application using the Airkey or Key order form
Keep Common Areas clean and tidyNavigate Brief Guide
The common areas belong to all of us.
Common areas include lobbies, lifts, pool and spa area, gym, residents' lounge, function room, sauna, games room, putting green, walkways, driveways, visitor parking, and forecourts.
- All common areas must be left clean and tidy after use.
- If you spill or drop anything, if your garbage bag leaks and drips on the floor, if your boots leave dirty marks, if you drop and break a glass, if you create any other mess in any common area, you must clean it up thoroughly right away — fetch a broom, mop, or vacuum cleaner from your apartment if you need them.
- If you use or move any furniture, place it back in its proper position when you leave the area.
- Never leave excess rubbish next to the kitchen bin or piled up just anywhere. Take it to the bin room.
- Any article left or stored without permission in a common area will be removed as lost property, and is liable to be discarded if not claimed within 21 days.
Moving in or outNavigate Brief Guide
You are responsible for any damage to common areas caused by moving in or out, or moving any large items to or from your apartment.
- Protective lift curtains must be in place if you use the lifts to move. At least one working day in advance, arrange to have the lift curtains installed.
- Always use the DOOR OPEN <¦> button to hold the doors open while loading and unloading the lift. Never hold or obstruct the doors.
- Advise your mover that the roadway is narrow and space is restricted, so large trucks cannot be used when moving in or out of Ceresa.
Parking and use of car baysNavigate Brief Guide
Parking is at a premium in the Tanunda Drive precinct. All the residents in any apartment should have no more cars between them than they have allocated car parking bays in the basement parking garage.
- You may park your vehicles only in the car bays allocated to the apartment in which you live.
- Large vehicles cannot be parked anywhere at Ceresa overnight.
- The height clearance limit of the basement parking is 2.1 m.
- Ensure that your vehicle is fully contained within your own car bay and does not encroach on other car bays or any common areas, and does not obstruct access to emergency exits and equipment.
- You are not allowed to loan or lease your designated parking bays to any person who is not a current resident.
- Your parking bay may only be used to park motor vehicles. You may not use it to store any other items or for any other purpose.
- Visitor parking bays are for the use of visitors. A current, valid permit must be displayed. Terms and conditions are printed on the permit.
- Vehicles parked in contravention of the rules and by-laws are liable to be clamped without notice. Clamp release fees are never refunded — no exceptions.
BalconiesNavigate Brief Guide
- Balconies are highly visible inside the complex, and from outside. Your balcony should reflect the luxury resort living image of Ceresa.
- Only outdoor furniture and plants are allowed on your balcony.
- You may not put or store white goods, bikes, boxes, brooms and mops, or any other items on your balcony.
- Article 36 of the by-laws prohibits placing washing on the balcony so that it is visible. A practical solution is to hang washing on a portable fold-up rack inside your living room at the open sliding doors, and to remove it as soon as the washing is dry.
- Nothing may ever be hung on or over the balustrade.
- Balconies have hard floors, concrete walls and a box shape that make them excellent collectors and reflectors of sound. Take care not to allow noise from your balcony to disturb other residents, and go inside and close the doors if you are still making noise after 10 pm.
Garbage and RecyclingNavigate Brief Guide
- All rubbish and materials for recycling must be taken to the bin room and correctly placed in the appropriate bin.
- Make sure that your garbage does not drip when you carry it through common areas.
- Food and degradable waste must be suitably wrapped before being placed in a green-top bin.
- Close the bin lid securely — look for another bin if one bin does not have enough space for your garbage.
- Materials for recycling must be taken out of any bag or container before being placed in a yellow-top bin.
- Familiarize yourself with what can and cannot be recycled.
- Flatten and, if necessary, cut up cartons and cardboard boxes to ensure that the bin lid can fully close.
- Hazardous waste including paints, oils, and solvents must be disposed of in accordance with city by-laws, and may not be placed in the Ceresa bins or drains.
- Potential toxic waste like batteries, light bulbs, and printer cartridges should be taken to a suitable disposal facility (the nearest one is at the Belmont Forum shopping centre).
- Take e-waste (old computers, phones, and electrical goods) to an approved disposal facility.
- Clothes and household items that are still in good condition should be cleaned and donated to a charity — there are several shops on Abernethy Road.
- If you have an unusually large amount of garbage, household appliances, furniture, or any item too big to fit entirely within the bin, do not take it to the bin room or leave it in a common area. Ask the Building Manager if you need further advice.
Swimming Pool and SpaNavigate Brief Guide
The pool and spa are licensed by the state Health Department for daytime use only. The permitted hours are:
from the later of 7 am or sunrise, to the earlier of 8 pm or sunset
- Use of the pool and spa is at your own risk.
- Detailed regulations are displayed near doors that lead to the pool area. For your own safety, read and observe all signs.
- Children under 14 years must be supervised by an adult resident.
- You are prohibited from adjusting the spa temperature.
- No glass, food, or smoking is permitted within the pool and spa area.
- No animals are allowed in the pool or spa area.
Residents' Lounge and Games RoomNavigate Brief Guide
- Permitted hours: 7 am to 10 pm every day.
- Your group of residents plus guests should not exceed 12 persons.
- Observe all rules that pertain to common areas.
- Protect the pool table, balls, and cues. Do not sit or lie or place drink containers or other foreign items on any part of the table.
- Turn off lights and air-conditioners if you are the last to leave.
SaunaNavigate Brief Guide
- Permitted hours: 7 am to 10 pm every day.
- Use of the sauna is at your own risk.
- Saunas are not recommended for children.
- The sauna is for dry use only — no water or liquids may be poured on the rocks, heater, floor, benches, or walls.
- Do not take food or other substances into the sauna.
- Use your towel to protect benches and walls from perspiration.
- Turn off the sauna heater and lights when you have finished.
GymNavigate Brief Guide
- Permitted hours: 5 am to 10 pm every day.
- Use of gym equipment is at your own risk.
- Do not use faulty or damaged equipment. Report it promptly.
- Use your towel to wipe down equipment immediately after use.
- No gym equipment may ever be removed from the gym.
- Gym equipment may only be used for its intended purpose.
- Replace weights in the rack provided after use.
- Turn off the air conditioning if you are the last to leave.
BBQNavigate Brief Guide
The BBQ must be booked in advance. A $100 refundable bond is required. Full details are given on the BBQ Booking Form.
On Public Holidays the BBQ will be freely available for all residents to enjoy.
Function RoomNavigate Brief Guide
The Function Room must be booked in advance. A $400 refundable bond is required. Full details are given on the Function Room Booking Form.
PetsNavigate Brief Guide
Some types of pet are permitted, subject to written approval, which must be obtained before you bring your pet to Ceresa. Full details of what is acceptable or prohibited are given in the pet application and registration form. Submitting a completed application, whether signed or not, constitutes binding agreement to abide by all the terms and regulations. See Keeping a pet at Ceresa.
Something wrong? Please, Report it promptlyNavigate Brief Guide
- Report any damage or defect in the common areas to the Building Manager and Strata Council promptly in writing (email is ideal) so that repairs can be arranged.
- Report any noise, anti-social or suspicious behaviour, or infringements of the rules and by-laws to the Strata Council.
- Simple, factual email reports are sufficient (date, time, location, what happened). If you need a guide, download the reporting guidelines.
- Violent, threatening, or illegal behaviour is not tolerated and should be reported to the police without delay — call 131 444.
Further information and helpNavigate Brief Guide
For more details download the rules, by-laws, booking and registration forms, and reporting forms.
Also consult:
The original, 2008-issue Apartment Manual (specific to each apartment) gives information about appliances and equipment originally fitted in your apartment (though by now, ten years on, some items may have been replaced). Tenants should contact their letting agent if there are problems inside the apartment.Navigate Brief Guide
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